KANSAS CITY PUBLIC SCHOOLS

Job Description

Job Title:             Receptionist – A.E.L. part-time

Job Title Code:    1407

Salary Grade:       E01/147 - $18.00 flat rate

Department:        Adult Education and Literacy

Reports To:          Director of Adult Education and Literacy

FLSA Status:        Non-exempt

Date Prepared:    September 14, 2011, revised August 2024                                 

PURPOSE OF JOB:  To assist the AEL department with data entry, receptionist, and clerical support for the maintenance of reports and general office needs.  To provide support for all student service-related activities, including public information sharing and providing literature to prospective participants and program stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  include the following.  Other duties may be assigned.

1. Provide administrative support
2. Handle a large volume of daily phone inquiries regarding enrollment, scheduling, and program information.
3. Welcome on-site visitors, determine the nature of business, and announce visitors to appropriate personnel.
4. Maintain a call log and visitor registry
5. Provide accurate and detailed program information for all incoming calls and walk-ins
6. Disseminate program information to appropriate departments and program partners in an efficient, accurate, and timely manner
7. Update program calendars as required
8. Update program information via social media and other specified outlets
9. Enter student data into spreadsheets
10. Track and report student orientation and program services surveys
11. Work with the Data Analyst to ensure that data collection timelines are being met
12. Perform other clerical duties as needed, such as filing and photocopying, collating AEL documents for mass distribution
13. Record and archive instructional and administrative staff meetings for future distribution upon approval of the Director 
14. Maintain Reception waiting room by assuring neatness of area 
15. Supports the coordination, planning and implementation of special projects such as the AEL Graduation and Awards Program
16. This job requires evening work hours
17. This job requires the candidate to be able to speak Spanish and English.

SUPERVISORY RESPONSIBILITIES:  None

REQUIRED QUALIFICATIONS:

• High School Diploma or G.E.D.
• Receptionist experience preferred
• Working knowledge of adult education and literacy
• With 100% accuracy data must be entered
• Highly organized and proficiently capable of managing multiple tasks
• Office equipment including copy machine skills, typing (keyboarding) and computer use including but not limited to Microsoft Word, Excel, and PowerPoint is required
• Strong telephone and communication skills
• Ability to problem solve and work toward a resolution

• Superior customer service skills
• Must be able to speak Spanish

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

This job requires that the employee be able to: sit, stand, walk, speak, hear, use hands, fingers, reach with hands and fingers; bend, stoop, and lift objects of at least ten pounds; visual ability requires mono and color vision.

TERMS OF EMPLOYMENT:

Length of work year: 11 months.

**No benefits